Lecturer, UBI Brussels
English, French and Dutch
Boston University (Master of Science Mgmt. – MBA Equivalent)
Franklin University (B.S. Business Admin)
Coaching Training Institute –Coach Certificate
Recent Professional Academic Experience
Vesalius College (VUB) – Brussels, Belgium August 2018 – Ongoing
Evaluation and revision of marketing strategy and student recruitment, development of action plan 2019.
CIEE (Council on International Educational Exchange)- Brussels Belgium May 2018-July 2018
Developed from scratch 4 week high school study abroad program based on Model UN.
Lecturer of the course and coordinator with SA supervisors for cultural exchange.
Callexcell – Sint Truiden- Belgium 2012-ongoing
A leading Belgian contact center with 500+ FTE offering full outsourced omni-channel services (web, chat, e-mail,
voice, etc.) Serving national and international brands Telenet, Orange, Worldline, Nespresso, Proximus)
VUB – Vesalius College (Brussels), Adjunct Professor, International Marketing 2013-Present
Adjunct Professor at VUB (Vesalius College International Marketing), teaching a course that integrates market research, social media strategy for Vintage Air Rally (Crete2Cape) Aviation events.
Boston University (Brussels), Adjunct Professor, Leadership/International Relations 2010-2013
Other freelance work June 2008- Dec 2011
Working directly with CEO to implement a new worldwide sales vision and strategy for Newtec, a global Belgian broadcast/satellite equipment manufacturer (Americas, EMEA and Asia Pacific).
Working with board level senior management, led the implementation of a B2B Sales Transformation (500FTE) for new product matrix/sales force, global strategy and process improvement for Belgacom (now Proximus).
Market Research/Feasibility study for RISI, a leading international pulp & paper economic forecast publisher.
Developed a Customer Experience Model and performed market research and analysis for Etihad Airways operating in Belgium in order to improve distributor relations.