Personnel performance management
Every organisation wants to select appropriate strategies for enhancing employee performance, focusing on results and continuous improvement, and motivating their workforce to higher levels of quality. This course addresses the contemporary and important issue for all managers and HR professionals: How to measure and develop the performance of individuals and groups and align performance with the organisation’s strategic objectives.
Specifically, this course is designed to expose students to the methods, theories, research findings, and issues regarding employee performance in organisations. At the end of the course students will be expected to have a very good knowledge of how to design and implement performance management systems.
Joining the course will allow you to:
Outline and compare main theoretical approaches in the mayor areas of performance management.
Ilustrate basic psychological effects on employee motivation, satisfaction, attitudes and stress; design and implement performance management systems.
Foster a learning organisation, analyse employee performance, and identify causes of performance gaps.
Align employee performance system with overall organisational strategy; identify and evaluate performance enhancement strategies.
Evaluate and apply appropriate principles and practices in performance management, motivation and leadership.
Session 1. Introduction and overview
Performance Management in Context
Session 2. Employee Motivation and Behaviour
Session 3. Performance Management and Strategic Planning
Defining Performance and Choosing a Measurement Approach
Measuring Results and Behaviours
Session 5. Implementing a Performance Management System
Performance Management Skills
Managing Team Performance